Featured Articles
Explore a featured selection of my writing work below.
Ajinomoto (Malaysia) Berhad Sponsors National Athletes in Preparation for SEA Games 2021 through Its Winning Meals “Kachimeshi” Program
SME MALAYSIA PARTNERS WITH FUSIONEX TO UNVEIL FIRST-OF-ITS-KIND DATA-DRIVEN BUSINESS ECOSYSTEM TO ACCELERATE GROWTH FOR MALAYSIAN SMES
Malaysian-owned Thai-style Noodle Chain Boat Noodle Accelerates Franchise Growth Nationwide, Supported by Japan’s F&B Giant Toridoll Holdings
Apex Healthcare Registers 44% Increase in Net Profit for Q4 FY21
Photo by Anna Shvets on Pexels
![]()
Australian Educated: Peninsula International School to teach Victoria state curriculum in Malaysia
Education Revolution: How online course are opening up education to the masses
Studying Pathways After High School
School for Green Warriors: Greencity International College grooms students to keep Mother Earth safe
Those Vital Early Years: Early education is important in helping a child's development
A year to GAIN or LOSE?
Allopathic Student Survey Whitepaper 2024
Quarterly Bulletin for OT and OTA Educators
Longitudinal, Predictive Analytics is the Key to Unlocking Success in Physical Therapy Education
Five Ways TrueLearn’s Robust Analytics Tools Help Educators Drive NPTE Success
How Medical Educators Can Encourage Self-Reflection to Enhance Students’ Critical Thinking Skills
Respond.io Unveils AI-Powered Solutions at GITEX Global 2023
DUBAI, UAE - October 23, 2023 - Respond.io, a pioneering customer conversation management software provider, successfully concluded its debut at GITEX Global 2023. GITEX Global is one of the world's largest tech exhibitions, hosted at the Dubai World Trade Center from October 16th to 20th, attracting an estimated attendance of 180,000 participants over 5 days.In conjunction with the event, respond.io showcased Respond AI, which handles tasks ranging from adjusting messages to fit a brand’s tone...
Telegram Marketing: How-to Guide to Telegram Marketing
Looking to boost your marketing strategy over Telegram? With approximately 700 million monthly active users and wide usage in Asia, Europe, and Latin America, Telegram has established itself as a major player in the global digital landscape.In this article, we’ll delve into what Telegram marketing is and the benefits it offers. We'll also explore how an AI-powered customer conversation management software like respond.io can boost your Telegram marketing strategy and spotlight businesses that ha...
Respond.io Recognized as Fast-Moving Company at SME100 Awards
KUALA LUMPUR, Malaysia, December 12, 2023 — Respond.io, a pioneering customer conversation management software, has been recognized as one of the recipients of the SME100 2023 Malaysia Awards for Fast Moving Companies.This prestigious award underscores respond.io's remarkable performance and growth as a small or medium-sized enterprise (SME) in the highly competitive IT industry and highlights the company's resilience and innovative progress in a rapidly evolving market.Since 2009, the SME100 Aw...
How to Improve Customer Service With 5 Practical Strategies
In a world where customer expectations are soaring, delivering exceptional customer service is an absolute necessity. Businesses that continuously seek and prioritize how to improve customer service, will not only survive but thrive by building lasting relationships with their clientele. In this article, we'll explore the importance of improving customer service and practical strategies on how to improve customer service for your business.In a constantly evolving business landscape, customers h...
Conversational Sales: A Quick Guide to Conversational Selling
In the dynamic realm of customer engagement, conversational sales are a game-changer, blending real-time communication with personalized customer experiences.This article explores the transformative impact of conversational selling versus traditional sales, examining its benefits, challenges, and the range of messaging apps available for conversational sales. It also showcases success stories of companies that have effectively adopted this approach.Additionally, the article highlights how platfo...
New e-hailing service Dacsee uses blockchain technology
By KEVIN WONG / Pic By MUHD AMIN NAHARUL
The e-hailing services industry in Malaysia has welcomed a new player, with the launch of the Decentralised Alternative Cabs Serving and Empowering Everyone (Dacsee) application/service.
Unlike its competitors like Uber and Grab, Dacsee will allow its drivers to form their own “fleets” much like the multi-tier marketing model to earn commissions.
The decentralised system will not earn money from the drivers’ commission fees, nor receive extra...
The e-hailing services industry in Malaysia has welcomed a new player, with the launch of the Decentralised Alternative Cabs Serving and Empowering Everyone (Dacsee) application/service.
Unlike its competitors like Uber and Grab, Dacsee will allow its drivers to form their own “fleets” much like the multi-tier marketing model to earn commissions.
The decentralised system will not earn money from the drivers’ commission fees, nor receive extra...
Texas Chicken expects RM147m in revenue
By KEVIN WONG / Pic By AFIF ABD HALIM
THE Texas Chicken restaurant chain is expected to chalk a revenue of RM147 million in 2018, following its expansion via the opening of several new outlets in the country throughout the year by franchise holder Envictus International Holdings Ltd.
Envictus chairman Datuk Jaya Tan said the fast-food chain plans to open another 10 stores in 2018.
“We will be opening a new Texas Chicken outlet every five weeks. We plan to keep up with this momentum b...
THE Texas Chicken restaurant chain is expected to chalk a revenue of RM147 million in 2018, following its expansion via the opening of several new outlets in the country throughout the year by franchise holder Envictus International Holdings Ltd.
Envictus chairman Datuk Jaya Tan said the fast-food chain plans to open another 10 stores in 2018.
“We will be opening a new Texas Chicken outlet every five weeks. We plan to keep up with this momentum b...
BN candidate makes first public appearance since nomination to vote
KUALA KANGSAR, June 18 — Barisan Nasional (BN) candidate for the Kuala Kangsar parliamentary by-election Datin Mastura Mohd Yazid made her first public appearance since her nomination today by casting her vote at SK Raja Perempuan Muzwin in Bukit Kerajaan, Kuala Kangsar. Mastura, who arrived at 8.30am, was seen chatting amiably with voters at the center while scores of her supporters were heard screaming her name and asking her to pose for photographs. The widow of incumbent Kuala Kangsar MP, th...
Load More
